Quality lawn mowing by local professionals

Servicing all of Brisbane and surrounds

Thousands of happy customers

What Is A Hold?

When you book a lawn service with us, we will place a hold for the amount of your service on the card you have provided for payment. We do this to ensure that the card number is valid, the funds for the service are available, and that there are no issues with the card.

A hold does not remove any money for your account, it merely “holds” or reserves it for the vendor that requests it, for a maximum of 7 days. After 7 days have passed, the hold is automatically released and the funds become available again in your account.

Holds are used commonly for internet payments to ensure that a card is valid. You might have noticed that if you sign up for a subscription online, request an Uber, order a pizza, or any other transaction that you provide your card for, the merchant will usually place a transaction for a small amount on your card, usually about $1. This is exactly the same thing, and this amount will disappear any time from a day to a month after it is created.

If the merchant were not to do this, anybody could provide any sequence of numbers as a credit card and the merchant would have no idea whether they will be able to receive payment after they provide the service. We request a hold on your card for the amount of the service for the same reasons. We place a hold the day before the service so that if there are any issues, we can get in contact with you before your service time so that we can sort out any problems with the card.

Book Lawn Mowing Online
If you have any questions regarding the hold, or believe a hold was placed on your card incorrectly, please don’t hesitate to
call us on 3622 6434 or email us at hello@freshlawnsmowing.com.au.